Case Manager / Healthcare Navigator
Company: WestCare Foundation
Location: Pahrump
Posted on: April 24, 2024
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Job Description:
Case Manager / Healthcare Navigator
Job Details
Job Location
Pahrump - 1161 S Loop B - Pahrump, NV
Position Type
Full Time
Education Level
4 Year Degree
Salary Range
$16.00 - $16.00 Hourly
Job Shift
Any
Description
Position Summary: Working as part of a collaborative care team, the
person in this position will assist individuals with identify
challenges to sustained healthy parenting to obtain health,
residential, financial, and social services resources to assist in
supporting identified needs, provide needs assessments and develop
and participate in care management plan development and
implementation. Will advocate on the individual's behalf for
services needed, link with other agencies and internally for
services, and refer as needed. Participates in treatment plans and
provides advisory and consultative services related to
programming.
Essential Job Functions:
Assess need and make decisions regarding the delivery of the
appropriate individual, group, and family supportive services both
internal and external.
Assist Program Manager with interviews and make assessments of
potential clients to determine need and appropriateness for program
participation and referrals.
Analyze situations and take necessary actions to provide crisis
intervention. Interpreting and implementing WestCare procedures
regarding crisis intervention as appropriate.
Monitor and assess client behavior.
Provide input into Individual Treatment/Service Plans.
Report to immediate supervisor any unusual or reportable incidents
that should be brought to the attention of the Program Manager, or
regulatory agency.
Participate in decision to refer clients for ancillary services,
i.e., family support groups, continuing care groups, etc.
Attend all interdisciplinary treatment team meetings and establish
parameters for discharge planning. Collaborate and engage with
community resources to proactively prevent domestic violence, child
welfare system involvement and promote sustained healthy
relationships by addressing immediate needs of all program
participants.
Educate and refer individuals to community agencies and businesses
that appropriately address their needs for food, shelter, clothing,
employment, transportation, etc.
Assist with establishing or re-establishing family and community
support systems.
Function as advocate to improve access to needed services.
Participate in clinical staffing decisions regarding the
individual's current strengths and resources and their need for
additional resources.
Complete documentation of services in a timely manner in the
electronic health record
Provide input into the patient's treatment needs and
disposition.
Assists other staff as needed in a collaborative manner to promote
cooperation and portray a professional image to the community.
Embrace and embody the mission, vision, guiding principles,
clinical vision, and goals of WestCare Foundation
Qualifications
Certifications/Licenses:
Valid drivers' license and proof of insurance.
Ability to pass first level and NABS background clearance
During your tenure with WestCare there may be new requirements,
including, but not limited to vaccinations that are issued by
local, State, Federal, and/or Funders that WestCare may have to
comply with. Should this occur Human Resources or appropriate
personnel will inform you?
Education:
BA in Psychology, Social Work or Counseling preferred or working
towards a degree in social work with comparable years of qualifying
experience which must include at least 3 years of experience
collaborating with individuals with behavioral health
disorders.
Experience and Competencies:
Ability to work collaboratively with others in a manner that is
pleasant and professional.
Ability to work well in a team environment.
Ability to exercise good judgment and discretion.
Ability to operate a computer and complete documents in Microsoft
Word program formats.
Ability to respond as needed to crisis situations in an efficient
manner.
Excellent verbal and written communication skills.
Willing to seek out new work projects and contribute ideas and
efforts to the constant improvement of WestCare services.
Depending on state requirements, may require a social worker
license or similar state license .
Must have good communication and teamwork skills.
Working Conditions:
Work is performed in multiple community-based settings including
the individual's place of residence.
A minimum of 40 hours per week are expected but significantly more
hours will be required from time to time. Completion of job duties
may require working before and after normal working hours. Regular
attendance is required. Being able to work as many hours as is
necessary to complete job tasks is a required and essential duty of
this position.
Essential Physical and Mental Demands of the Job
The employee must be able to perform the following essential duties
and activities with or without accommodation:
Physical Demands:
Requires mobility and physical activity: Having an adequate range
of body motion and mobility to work in an office, residential, or
outdoor environment including standing and walking (even and uneven
surfaces), sitting for extended periods of time, bending, twisting,
reaching, balancing, occasional lifting and carrying of up to
thirty pounds. Use of computer and telephone systems is required
which includes coordination of eye and hand, and fine manipulation
by the hands (typing, writing, and working with files). Requires
the ability to defend oneself and clients in physically abusive
situations using approved physical de-escalation techniques.
Requires talking: Expressing or exchanging ideas by means of the
spoken word. Talking is required to impart oral information to
employees, clients, patients, and the public, and in those
activities in which the employee is required to convey detailed or
important spoken instructions to others accurately, loudly, or
quickly.
Requires hearing: Hearing is required to receive and communicate
detailed information through oral communication.
Requires seeing: Clarity of vision at 20 inches or less and at
distance. This factor is required to complete paperwork for many of
the employee's essential job functions and to observe client
behavior and activities in and out of the facility.
The normal work routine involves no exposure to human blood, body
fluids or tissues. However, exposure or potential exposure may be
required as a condition of employment. Appropriate personal
protective equipment will be readily available to every
employee.
M ental Demands:
Requires the ability to collect and analyze complex numerical and
written data and verbal information to reach logical
conclusions.
Requires the ability to work and cooperate with clients,
co-workers, managers, the public and employees at all levels to
exchange ideas, information, instructions, and opinions.
Requires the ability to work under stress and in emotionally
charged settings.
The ability to defend oneself and clients in mentally/verbally
abusive situations using approved mental/verbal de-escalation
techniques.
Keywords: WestCare Foundation, Spring Valley , Case Manager / Healthcare Navigator, Executive , Pahrump, Nevada
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