Senior Electronic Payments Specialist
Company: Disability Solutions
Location: Las Vegas
Posted on: April 25, 2024
Job Description:
Job Title:Senior Electronic Payments SpecialistLocation:Ops
CenterWhat you'll do:The Electronic Payments Specialist is
responsible for providing operational support in our combined
ACH/RDC and Wire department. The Specialist assists Team Leads and
Department Management as directed, provides general and technical
support to internal customers, handles ACH returns and ACH
exceptions, researches transactions, performs client setup and
maintenance, approves check deposits, and participates in special
projects as needed. Senior Specialists have at least two years of
ACH/RDC, Wire, and/or back office banking experience. Senior
Specialists perform all duties of Specialist, and are additionally
responsible for training new employees, performing advanced
research, assisting in audit preparation, and handling of high
value clients.What we are looking for: Due to the nature of our
business applicants must be able to work early mornings and evening
shifts which may include weekends and holidays.
- Conducts analysis of ACH and RDC transactions. Uses various
reports to verify transactions, track trends, and monitor usage.
Obtains and documents approvals (via email) when necessary.
- Ensures that ACH and RDC deposits are processed accurately and
in accordance with bank policy and procedure, while adhering to
inflexible deadlines.
- Assists Team Leads and Supervisors as directed. Provide general
and technical support to internal customers with respect to
electronic banking products. Handles customer inquiries related to
ACH products and services, answers questions of a general nature,
and escalates issues to a Lead or Supervisor when necessary.
- Performs maintenance of client setups. Able to quickly and
accurately add, modify, or delete client setups in various
systems.
- Prepares and verifies outgoing wire transfers, meeting all
deadlines and adhering to all policies and procedures; ensures
accuracy and a proper paper trail of all transactions.
- Working in multiple system queues, researches, repairs, and
processes all incoming and outgoing wires that do not process
straight through, thus requiring manual intervention.
- Provides email-based and phone-based support to all branches
and affiliate banks where service or assistance is needed as it
relates to wire transfers.
- Follows controls in place to protect against fraudulent wire
activity to mitigate unnecessary risk and exposure.
- Performs End of Day balancing of Wire Department systems, such
as reconciliation of wire logs with entries, and including, but not
limited to, Federal Reserve Summary Statement to daily wire
activity.What you need to have:
- Associate's Degree or equivalent from a college or university
preferred plus 3+ or more years related work experience or a High
School degree or GED.
- Related experience consists of banking and financial service
experience, back office suppport, and/or ACH/Wire experience.
- Intermediate to advanced computer operational skills
- Intermediate to advanced oral, written and interpersonal
skills.
- Basic Knowledge of NACHA Operating Rules
- Basic knowledge of products and services; related state and
federal laws and regulations, and other Bank operational policies
and procedures.Compensation: Hourly range for new hires is
generally $22.85 - $28.23 for Las Vegas, NV. Salary amount is
determined by specific job location. In addition, the role may be
eligible for annual bonus/incentives earned.Benefits you'll love:We
offer all the important things you'd want - like competitive
salaries, an ownership stake in the company, medical and dental
insurance, time off, a great 401k matching program, tuition
assistance program, an employee volunteer program, and a wellness
program. In addition, you'll have the opportunity to bolster your
business knowledge, learning the ins and outs of how successful
companies operate and manage their finances, giving you invaluable
hands-on experience to help grow your career!About the
company:Western Alliance Bank is a wholly owned subsidiary of
Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance
Association Bank, Bank of Nevada, Bridge Bank, First Independent
Bank, and Torrey Pines Bank are divisions of Western Alliance Bank;
Member FDIC. AmeriHome Mortgage is a Western Alliance Bank
company.Western Alliance Bancorporation is committed to equal
employment and will consider all qualified applicants without
regard to race, sex, color, religion, age, nation origin, marital
status, disability, protected veteran status, sexual orientation,
gender identity or genetic information. Western Alliance
Bancorporation is committed to working with and providing
reasonable accommodations for individuals with disabilities. If you
are an individual with a disability and require a reasonable
accommodation to complete any part of the application process
and/or need an alternative method of applying, please email
HR@westernalliancebank.com or call 602-386-2488. When contacting
us, please provide your contact information and state the nature of
your accessibility issue. We will only respond to inquiries
concerning requests that involve a reasonable accommodation in the
application process.-- Western Alliance Bancorporation
Keywords: Disability Solutions, Spring Valley , Senior Electronic Payments Specialist, Accounting, Auditing , Las Vegas, Nevada
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