Sr Field Service Technician
Company: Disability Solutions
Location: Las Vegas
Posted on: May 18, 2024
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Job Description:
Join a team recognized for leadership, innovation and
diversityMAKE AN IMPACTWhat happens tomorrow is determined by what
we do today. We are connected to our common purpose ofinnovation
and creating exceptional technologies with a responsibility to
ensure a more sustainable future. Togetherwe can make the world a
better place for you, your family, and your community.The main
function of this position is to perform preventive maintenance and
provide technical support or basic troubleshooting to Honeywell
customers. These customers will have various products installed
that fall into the - HVAC, automation controls, life safety, fire,
and security systems categories as well as their associated
computer systems. The goal is to ensure system up-time and
efficiency.As a Sr Fire Alarm Field Service Tech for our Service
team, you will be tasked with the supervision of installation of
systems that will include, fire alarm, security, and access
controls in a commercial, educational, construction and or retrofit
environment. You will be expected to perform testing and start-up
support functions across a wide range of electronic Fire Alarm /
Security / Access / CCTV systems, which will include proprietary
software packages. Strong computer, software and network skills,
and knowledge are necessary for this position. Experience with
systems that involve advanced solutions such as Honeywell Front End
Computers, Honeywell XLS1000 and XLS3000, Edwards and Notifier fire
alarm system and other technologies for building fire alarm
security solutions would be a plus.The salary range for this
position is $56,000 - $84,000. The actual base salary offer will
depend on a variety of factors including experience, education,
geography and other relevant factors.--Key Responsibilities:---
Perform/Review installation methods, checkout, and test, startup on
fire alarm system, security or access systems and adhere to plans,
specification, and contract requirements.--- Be responsible for
commissioning start-up and checkout of systems using the software
provided by engineering for large jobs (long cycle time) or
software possibly written by themselves in small jobs (short cycle
time jobs).--- Understand and execute all company polices and
procedures guidelines for software checkout.-- This would include
checking systems, point check via software SOPs, sample
checking.--- Complete technical work underestimated hours and
within allocated period.On small jobs (short cycle jobs) be
responsible for complete ownership of project in field, coordinate
with subcontractors/vendors as applicable and work with customers
to obtain completion sign-off.--- Be responsible for Honeywell
equipment at field site, its handling if required and correct
installation by subcontractors.--- Also, be responsible for
Honeywell assets such as tools, proprietary software and database
at job site.--- Ensure that configuration management policies are
followed.-- This involves back up of all changes on an ongoing
basis and final archiving of hardware and software to the Honeywell
server (via ADEPT or other configuration management software).---
Participate in Sales support activities such as surveys,
application selection and possibly hardware engineering for bid
jobs to support our growth initiatives.--- Keep all documentation
and paperwork up to date.-- Examples: Labor & Expense report's,
customer requests for changes, adds, training and sign-off sheets,
etc. Focus especially on Change Orders if additional scope is
required.--- Train the customer as required per contract terms on
operational aspects of the system.-- If required, conduct complete
system function training, and obtain attendee sign-off list for
archiving.--- Performs or assists with engineering, planning,
scheduling, and installing simple to complex systems or
modifications to existing systems.-- May plan, schedule, and lay
out complex electrical equipment installations.--- Jobs completed
at or under cost (+ or- 2%), under hours for start-up.--- Promotes
builds and maintains good customer relations and assists in
contract retention; informs supervisor or customer needs,
requirements, systems status, and actual or potential customer
problems.--- Be a zealot for safety & responsible for adhering to,
completing, & recording all required HSE safety documentation &
training in a timely manner per daily/monthly/yearly, role
specific, & site requirements.YOU MUST HAVE--- In-depth knowledge
of Fire alarm systems, plans, specifications, and solid
understanding of contracting relationships--- Fire alarm systems
experience with demonstrated knowledge code requirements, testing
requirements and coordinating , communicating with AHJ's---
Competent in MS Word, Excel, Project, and Outlook--- Excellent
customer service skills with experience in technical phone or
onsite customer support including good--- interpersonal
communication skills.--- Ability to travel both locally to customer
sites and overnight up to 25% as workload demands--- Valid driver's
license and safe driving record ability to pass background checkWE
VALUE--- NICET certification level 1 or higher--- Minimum NICET
certification level 1 or higher----- 1 years related fire alarm
systems, security system and access systems experience required.---
Technical Diploma or Associates Degree in Mechanical, Electrical,
Computer Science or related field or 4 years of experience in a
technical role in this industry--- Building Networks infrastructure
knowledge (wiring, CAT, Cables, Fiber optics etc.). Understanding
of typical communication topologies is important a plus Knowledge
of Fire alarms, smoke control and security systems a plusBENEFITSWe
offer a full benefits package that includes medical, dental,
vision, 401(k), flexible vacation and education assistance.
Benefits provided may differ by role and location. Visit
benefits.honeywell.com to learn more.Additional Information
Keywords: Disability Solutions, Spring Valley , Sr Field Service Technician, Professions , Las Vegas, Nevada
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